Terms of Service

Last updated: June 2026

How you may use Recare

Recare is a patient follow-up and recare automation tool for healthcare and wellness businesses. You may only use it to send messages to patients or clients who have already visited your clinic or business. You must not use Recare for cold outreach, bulk marketing, or any unsolicited messaging.

Plans and billing

Recare is available on three paid plans — Starter (₹999/month), Growth (₹2,999/month), and Scale (₹4,999/month). New accounts receive a 14-day free trial with full Scale features. After the trial ends, access is suspended until a paid plan is activated. Plan features, patient limits, and journey limits are enforced automatically based on your subscription.

Account suspension

If we find that your account is being used to send unsolicited messages, or if your subscription expires, we may suspend or terminate access immediately. Suspended accounts retain all data unless deletion is explicitly requested.

WhatsApp messaging

Clinics on the Growth and Scale plans may send follow-up messages via WhatsApp using pre-approved templates. You are responsible for ensuring that your use of WhatsApp messaging complies with WhatsApp's Business Policy and applicable laws in your region.

Liability

Recare provides automated messaging tools. You are responsible for the content and accuracy of any messages sent through your account. We are not liable for any outcomes resulting from messages sent through your account.

Changes to these terms

We may update these terms from time to time. We will notify you of significant changes by email or through the app. Continued use of Recare after changes means you accept the updated terms.

Questions?

If you have any questions about these terms, email us at [email protected].